Privacy policy
Privacy Policy
This Privacy Policy was last modified on May 25, 2021.
FixBox Repair or the terms "us", "us" or "our" refer to the owner and service provider of this website. The term "you" refers to either the users or visitors of this website or the services provided by FixBox Repair. We will inform you about the policy regarding the collection, use, and disclosure of personal information collected from customers on this page.
For our websites, products and services (collectively, "Services") to function properly, we must collect and use some of your personal information. Therefore, we would like you to understand the personal information we collect and how we use it.
This Policy does not apply, and we are not responsible for third-party websites or applications that may be linked to our services. Linking to it does not mean approval. We are not responsible for these websites or applications or the information they may collect. You should always check the privacy policy of third-party websites or applications that collect personal information.
Personal information collection
When using our services or visiting our store, we may ask you to provide certain personally identifiable information. Personal information is information that may be associated or linked to you and may include the following information, depending on the service you choose to use.
Online shoping, pre-check in, shopping
While visiting our website or accessing our website through a mobile application, the address/location you obtained through the Internet protocol, the information provided by your Internet browser or mobile device, and the information provided when visiting our website or through the use of mobile applications time. The information entered can be collected automatically. By using the website or mobile application, you agree to the collection and use of information under this Policy. In the process of online interaction, we will collect your log information, including IP address, unique device identifier, web content, transactions with API, transactions with an IVR system, activities, and scope of interaction between customers and call center representatives; applications Usage activity, hardware information, hardware and system settings, browser type, browser language, date and time of the request, referring URL, cookie and pixel tag
Unless otherwise defined in this privacy policy, the terms used have the same meaning as our terms of service.
In-person interaction
When we provide services to you in a store or remotely, we may collect your personal information, such as:
- Name
- phone number
- Mailing address
- email address
- Electronic Serial Number ("ESN")
- International Mobile Equipment Identity ("IMEI")
- device information
- Record of the product or service you need
- Payment card information;
- Device passwords
- Video or audio security camera recording
- Other personal information
We may use external data sources to provide context and background to our service users to improve the customer experience, reduce fraud or malicious activity, or comply with internal and external regulatory requirements.
Usage of personal information
FixBoxRepair may use your Personal Information to:
- Fulfill a service for you
- Identify and verify your identity
- Create and maintain your account
- Protect and improve our services
- Respond to your requests
- To enforce the applicable Terms and Conditions
- Comply with the law and defend our rights
- Protect against fraud and potential fraud
- Maintain the security and integrity of FixBoxRepair systems and services.
Security
We take your privacy seriously. We invest in commercially reasonable, industry-standard protection that is appropriate for the type of information we store. We encrypt your data when it is needed. Unfortunately, we cannot assure you of the security of your information as it travels between you and us on the open internet. Any time you transmit personal information online, you should be aware that you are taking a risk. As a result, we will notify you of any confirmed security breaches to your personal information as required by and in accordance with state and federal law.
Changes and modifications to Policy
We have the right to change this Privacy Policy at any given time. If we do change it, we will update the date near the top of the page. Therefore, we recommend that you review our Privacy Policy periodically for changes.
We will make every effort to keep you informed of any significant changes to this Privacy Policy. If we make a material change (such as how we use your personal data), we will notify you and seek your consent under applicable law.
Good will
FixBoxRepair's Privacy Policy outlines how customers may access, review, correct, or delete their personal information. If you want to know the types of information FixBoxRepair collects about its customers, please do not hesitate to contact us.
FixBoxRepair wants to ensure that your personal information is accurate. To update your data, please send a written request to the address below. You can also unsubscribe from FixBoxRepair's email marketing promotions by using the unsubscribe link found in each email or by contacting us as provided below.
Children under 13
- We do not provide services to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you find out that your child is accessing the site and providing personal information without your consent, please get in touch with us. We will remove personal information from our storage systems and terminate the account if we determine that the incident has occurred.
Deletion Request
We take your privacy seriously. By submitting a deletion request, you may ask that we delete any of your personal information that we have collected about you and retained, subject to certain exceptions.
Contact Us
We would like to hear from you if you have any questions or concerns about our site, or our privacy policy. You can reach us by email: ivan@fixboxrepair.com. You may also contact us at phone: (973) 567-4008